Type of website: Not-for-profit healthcare and charitable organisation

Effective date: 14th day of September, 2026

www.ipswichhospice.org.au (the “Site”) is owned and operated by Ipswich Hospice Care Ltd.
Ipswich Hospice Care Ltd can be contacted at:

admin@ipswichhospice.org.au
(07) 3812 0063
37 Chermside Road, Eastern Heights, QLD 4305


Purpose

The purpose of this privacy policy (this “Privacy Policy”) is to inform users of our Site of the
following:

  1. The personal data we will collect;
  2. Use of collected data;
  3. Who has access to the data collected; and
  4. The rights of Site users.
    This Privacy Policy applies in addition to the terms and conditions of our Site.

Personal Data We Collect

We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not
collect any additional data beyond the data listed below without notifying you first.

Data Collected Automatically

When you visit and use our Site, we may automatically collect and store the following information:

  1. IP address;
  2. Location;
  3. Hardware and software details;
  4. Clicked links; and
  5. Content viewed.

Data Collected in a Non-Automatic Way

We may also collect the following data when you perform certain functions on our Site:

  1. First and last name;
  2. Email address;
  3. Phone number; and
  4. Address.

This data may be collected using the following methods:

  1. Website forms, enquiries, purchases and donations.

How We Use Personal Data

Data collected on our Site will only be used for the purposes specified in this Privacy Policy or
indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in
this Privacy Policy.

The data we collect automatically is used for the following purposes:

  1. Website analytics, including understanding how visitors use our website, measuring website traffic and performance,
    and improving our website and services.

The data we collect when the user performs certain functions may be used for the following
purposes:

  1. Responding to enquiries and communicating with individuals;
  2. Processing and administering donations and purchases;
  3. Providing receipts and other transaction-related communications;
  4. Sending newsletters, fundraising appeals and other marketing communications where the
    individual has consented; and
  5. Maintaining donor, supporter and customer records.

Who We Share Personal Data With

Employees

We may disclose user data to any member of our organisation who reasonably needs access to user
data to achieve the purposes set out in this Privacy Policy.

Third Parties

  1. Google Analytics;
  2. Stripe;
  3. ECWID;
  4. Raisely; and
  5. Mailchimp.

We may share the following user data with third parties:

  1. Name and contact information;
  2. Donation and transaction information;
  3. Order and delivery information;
  4. Payment information;
  5. Website usage and analytics data; and
  6. Device, browser, IP address and approximate location information.

We may share user data with third parties for the following purposes:

  1. Processing donations and payments;
  2. Processing and fulfilling purchases;
  3. Website analytics and performance monitoring;
  4. Providing and maintaining website services; and
  5. Sending communications and marketing where consent has been provided.

Third parties will not be able to access user data beyond what is reasonably necessary to achieve the
given purpose.

Other Disclosures

We will not sell or share your data with other third parties, except in the following cases:

  1. If the law requires it;
  2. Website Privacy Policy Page 3 of 5
  3. If it is required for any legal proceeding;
  4. To prove or protect our legal rights; and
  5. To buyers or potential buyers of this company in the event that we seek to sell the company.

If you follow hyperlinks from our Site to another Site, please note that we are not responsible for
and have no control over their privacy policies and practices.