Type of website: Not-for-profit healthcare and charitable organisation
Effective date: 14th day of September, 2026
www.ipswichhospice.org.au (the “Site”) is owned and operated by Ipswich Hospice Care Ltd.
Ipswich Hospice Care Ltd can be contacted at:
admin@ipswichhospice.org.au
(07) 3812 0063
37 Chermside Road, Eastern Heights, QLD 4305
Purpose
The purpose of this privacy policy (this “Privacy Policy”) is to inform users of our Site of the
following:
- The personal data we will collect;
- Use of collected data;
- Who has access to the data collected; and
- The rights of Site users.
This Privacy Policy applies in addition to the terms and conditions of our Site.
Consent
By using our Site users agree that they consent to:
- The conditions set out in this Privacy Policy; and
- The collection, use, and retention of the data listed in this Privacy Policy.
Personal Data We Collect
We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not
collect any additional data beyond the data listed below without notifying you first.
Data Collected Automatically
When you visit and use our Site, we may automatically collect and store the following information:
- IP address;
- Location;
- Hardware and software details;
- Clicked links; and
- Content viewed.
Data Collected in a Non-Automatic Way
We may also collect the following data when you perform certain functions on our Site:
- First and last name;
- Email address;
- Phone number; and
- Address.
This data may be collected using the following methods:
- Website forms, enquiries, purchases and donations.
How We Use Personal Data
Data collected on our Site will only be used for the purposes specified in this Privacy Policy or
indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in
this Privacy Policy.
The data we collect automatically is used for the following purposes:
- Website analytics, including understanding how visitors use our website, measuring website traffic and performance,
and improving our website and services.
The data we collect when the user performs certain functions may be used for the following
purposes:
- Responding to enquiries and communicating with individuals;
- Processing and administering donations and purchases;
- Providing receipts and other transaction-related communications;
- Sending newsletters, fundraising appeals and other marketing communications where the
individual has consented; and - Maintaining donor, supporter and customer records.
Employees
We may disclose user data to any member of our organisation who reasonably needs access to user
data to achieve the purposes set out in this Privacy Policy.
Third Parties
We may share user data with the following third parties:
- Google Analytics;
- Stripe;
- ECWID;
- Raisely; and
- Mailchimp.
We may share the following user data with third parties:
- Name and contact information;
- Donation and transaction information;
- Order and delivery information;
- Payment information;
- Website usage and analytics data; and
- Device, browser, IP address and approximate location information.
We may share user data with third parties for the following purposes:
- Processing donations and payments;
- Processing and fulfilling purchases;
- Website analytics and performance monitoring;
- Providing and maintaining website services; and
- Sending communications and marketing where consent has been provided.
Third parties will not be able to access user data beyond what is reasonably necessary to achieve the
given purpose.
Other Disclosures
We will not sell or share your data with other third parties, except in the following cases:
- If the law requires it;
- Website Privacy Policy Page 3 of 5
- If it is required for any legal proceeding;
- To prove or protect our legal rights; and
- To buyers or potential buyers of this company in the event that we seek to sell the company.
If you follow hyperlinks from our Site to another Site, please note that we are not responsible for
and have no control over their privacy policies and practices.
